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Help and support

Main topics

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Most popular questions

Contacting a recruiter

Due to the large number of job offers received, it is not possible to contact our recruiters or the department that posted the job offer 

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Work/Study training programs (France)

We offer 3 types of work/study training programs: full-time or work/study professional training programs, and apprenticeship contracts.

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Internships

Our internships are offered throughout the year in all fields and in all countries. 

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International volunteer programs (VIE and VIS)

We offer 2 types of international volunteer programs: VIE (Volunteer for International Experience) and VIS (Volunteer for International Science).

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Total Young Graduate Program

The Total Young Graduate Program is aimed at young graduates wishing to pursue a career within our Group. 

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Educational grants and scholarships

The Total Group sponsors a number of scholarships aimed at financing activities outside of university, community projects or the acquisition of technical and professional knowledge.

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IFP (Institut Français du Pétrole) SCHOOL SPONSORSHIPS

The Total Group sponsors students from the IFP (Institut Français du Pétrole) School or those who wish to attend to study a specific course.

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Recognizing a fraudulent offer

Watch out for the fraudulent use of our identity!

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False user ID requests

Watch out for the fraudulent use of your identity!

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Reporting a fraudulent offer

If you believe or suspect that you are the target of a fraudulent offer, please report it to us by completing the contact form available here.

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Your Personal Account is inaccessible

If you can no longer access your Personal Account, there are three possible reasons:

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Other technical problems

Total Careers was designed to make it easy for candidates to browse and use the website.

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Offering an HR service (recruitment, HR development, training, etc.)

When we procure any service, we implement a listing and/or tendering process to guarantee complete fairness when choosing our partners.

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Our HR commitments

Our group is rising to its challenges thanks to its employees' hard work

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Our recruitment criteria

Recruitment criteria are standards used to measure all candidates and their ability to perform a job.

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Remuneration/Salary upon hiring

Our remuneration/salary policy upon hiring is based on a list of criteria such as previous experience, training and qualifications. 

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Our recruitment process

You have submitted your application on Total Careers. We follow a four-step recruitment process:

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Time to respond to applicants

All applicants will receive an email notification during the recruiting process.

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Most sought-after profiles

The profiles we seek depend solely on the vacant jobs at any given moment and the recruitment criteria specified in our job vacancy.

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