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    Main topics

    Most popular questions

    • The Total Careers website brings together our Group’s job vacancies throughout the world and job vacancies are renewed frequently.

      The Total Careers website brings together our Group’s job vacancies throughout the world and job vacancies are renewed frequently.

      To maximize your chances of finding a job that suits you, check this website regularly or use the automatic alert feature to be notified when new opportunities are posted online (see the “Creating an automatic alert” section of these FAQs).

      You can create your Personal Account even if you don’t intend to apply for a job offer immediately. In your Personal Account, you can:

       

      • Activate the automatic alert feature,
      • Track the progress of your applications,
      • Store the reference documents you need for your applications (up to 5 CVs/resumes and 5 cover letters). These documents can be edited in “My reference documents”. We recommend that you complete and review them thoroughly before applying because once you decide to apply for a job vacancy, the documents you send will be permanently linked to your application.
      • Receive documents from the recruiter (practical information regarding the employment process, etc.).

    • You can create an automatic alert in your Personal Account and on other pages of our website. However, you must have an account to activate this feature.

      You can create an automatic alert in your Personal Account and on other pages of our website. However, you must have an account to activate this feature.

      You will then receive an email containing the latest online job vacancy based on the criteria that you selected (region, country, professional area and type of contract). If you wish to change any of the criteria, you will need to create a new automatic alert.

    • In the “My reference documents” section of your Personal Account, you can store up to 5 CVs/resumes and 5 cover letters in order to respond appropriately to job offers (language, references).

      In the “My reference documents” section of your Personal Account, you can store up to 5 CVs/resumes and 5 cover letters in order to respond appropriately to job offers (language, references). These documents remain personal and confidential until you decide to use them to apply for an offer.

      You can work on these documents at any time, but once you link them to an application, the attached versions can no longer be edited.

    • Go to the “My profile” section of your Personal Account 

      Go to the “My profile” section of your Personal Account and click on the “Delete my profile” button. Please note that deleting your Personal Account also deletes your stored documents and any pending applications.

    • We are committed to processing personal data in the strictest confidentiality

      We are committed to processing personal data in the strictest confidentiality. Furthermore, the data is stored in accordance with the laws in effect in the country where they are collected. For more information, refer to our legal notice.

    • There is no set limit for the number of applications.

      There is no set limit for the number of applications. First, create your Personal Account. You can then store the reference documents (up to 5 CVs/resumes and 5 cover letters) that you wish to send for the job or jobs that interest you.

      If multiple job vacancies interest you, you will have to apply for each one separately, even if you want to use the same reference documents.

    • Our recruiters may contact you by email to request additional information.

      Our recruiters may contact you by email to request additional information. You will be required to fill out the online questionnaires to complete your application. Please reply immediately. Failing to reply in a timely manner may delay or disqualify you from the recruitment process.

    • If our database displays no job vacancy results for your searches, you also have the option of sending us a CV/resume for a speculative application.

      If our database displays no job vacancy results for your searches, you also have the option of sending us a CV/resume for a speculative application. Your file will be visible by all our recruiters. You can withdraw your application at any time.

      To apply without applying for a specific vacancy, please submit a speculative application by creating a Personal Account. You will then be able to store your CVs/resumes and cover letters and then send them to us by clicking on the “Speculative application” link.

    • We organize work differently depending on the requirements of our work and industrial sites.

      We organize work differently depending on the requirements of our work and industrial sites. Regardless of how work is organized – rotating positions or periodic assignments on oil rigs for example – all our job offers are available on the Total Careers website.

      Use keywords and the search engine’s country and profession filters to selectively navigate through our job offers database. You can also use the automatic alert feature. You must first create your Personal Account to activate this feature.

    • Our service stations are managed in different ways, and their workers are not always employed by the Total Group.

      Our service stations are managed in different ways, and their workers are not always employed by the Total Group. If you are searching for a job at a service station, we recommend that you send your application directly to the manager of the location in question, regardless of the type of work contract that interests you.

      Furthermore, you will find specific information on becoming an operator-manager of a service station by clicking on this link (French only).

    • The Total Group supports and works with students 

      The Total Group supports and works with students and graduates at various stages of their training and specialization journeys, offering internships, work/study training programs, international volunteer programs, scholarships, grants and sponsorships.

      For more information on these options, visit the “Students” section on our Total Careers website home page.

    • The Total Careers website brings together our Group’s job vacancies from all the countries where we operate and all professions.

      The Total Careers website brings together our Group’s job vacancies from all the countries where we operate and all professions. Use the search engine’s country, professional area or profession filters to selectively navigate through our job vacancy database.

      If your search by criteria returns no job vacancy results, visit our website regularly or use the automatic alert feature. You must first create your Personal Account to activate this feature.

    • Our job vacancies are posted in different languages based on the profile required or its country of origin.

      Our job vacancies are posted in different languages based on the profile required or its country of origin. We recommend that you respond in the language in which the offer is written. An application in a different language will not be processed.

    • All applications must be sent via our Total Careers platform.

      All applications must be sent via our Total Careers platform. You will need to create a Personal Account to store your reference documents (up to 5 CVs/resumes and 5 cover letters) and send them to us. Applications sent directly to our departments by mail or fax will not be considered unless you were specifically instructed to do so.

    • The Total Group is committed to an equal opportunity policy, from recruitment to the career development of our employees.

      The Total Group is committed to an equal opportunity policy, from recruitment to the career development of our employees. The job vacancies posted on the Total Careers website are open to minorities, woemn, veterans and individuals with disabilities.

      Furthermore, our Group supports people with recognized disabilities from the moment they are hired by the company. We will take the appropriate supportive and compensatory measures required by your disability. For more information on the actions implemented, we urge you to contact our team of disability advocates Mission Handicap. 

    • You can suspend or reactivate your application for a job vacancy at any time. 

      You can suspend or reactivate your application for a job vacancy at any time. Go to the “Track my applications” section in your Personal Account. Select the application that you wish to suspend or reactivate, and then click on the appropriate action button.

      Please be aware that the documents linked to an application (even if suspended) are permanently linked to it and thus cannot be edited.

      If you suspended your application for a job vacancy and it cannot be reactivated, it means that the selection process has progressed too far to apply again.

      If these tips have not answered your question, please let us know using the contact form.

    • The reference documents attached to your application (CV/Resume, cover letter) are permanently linked to it. 

      The reference documents attached to your application (CV/Resume, cover letter) are permanently linked to it. You cannot edit them once you have applied.

      The reference documents (CV/Resume, cover letter) stored in your candidate space can be edited. Go to the “My reference documents” section. Select the document(s) that you wish to edit and click on the appropriate action button. You will now be able to use these edited documents to apply for a new job offer.

    • If you withdraw your application for a job vacancy, you will not be able to apply for it again. All withdrawals are final.

      If you withdraw your application for a job vacancy, you will not be able to apply for it again. All withdrawals are final.

      To withdraw your application, go to the “Track my applications” section, select the application you wish to withdraw and click on the appropriate action button.

      If you are not sure about your decision, we recommend that you suspend your application. You will be able to reactivate it later. These suspension and reactivation operations are also accessible via “Track my applications”.

    • All applicants will receive an email notification during the recruiting process.

      All applicants will receive an email notification during the recruiting process. However, the response time may vary. Only candidates meeting the minimum requirements for a position will be contacted for pre-screening. Candidates are encouraged to track the status of their application in the “Track my applications” section of your Personal Account.

      Also note that you can track the status of your application in the “Track my applications” section of your Personal Account.

    • All applicants will receive an email notification during the recruiting process.

      All applicants will receive an email notification during the recruiting process. However, the response time may vary. Only candidates meeting the minimum requirements for a position will be contacted for pre-screening. Candidates are encouraged to track the status their application in the “Track my applications” section of your Personal Account.

      If you receive a rejection response from us, you are encouraged to check our website periodically and apply for other opportunities available within the Group.

      We wish you luck in your search.

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